Jake Gyllenhaal is LAPD officer Joe Baylor, currently on desk duty handling 911 calls as an emergency services operator and stressed out about an upcoming hearing on a potential wrongful shooting and his separation from his wife and kid. He’s an abrasive, self-centered type who seems to rub everyone the wrong way, especially his fellow 911 phone jockeys, who he clearly thinks he is superior to. Everything is running smoothly on what ought to be his final call center shift when he takes a call from a woman, Emily (Riley Keough), who is obviously pretending to be calling her young daughter while she is being abducted by her ex-husband, Henry (Peter Sarsgaard). Joe decides to leave it all out on the field to help Emily, working his contacts, calling in favors from his former police partner, Rick (Eli Goree), and other contacts, all while remaining in the call center — as we do, under the direction of action specialist Antoine Fuqua, Training Day (2001).
This is, of course, a remake of the 2018 Danish film of the same name directed by Gustav Möller and starring Jakob Cedergren. The original movie is a tight, low-budget, dour affair anchored by a tense, nuanced performance from Cedergren. Gyllenhaal snapped up the remake rights immediately, obviously seeing a meaty, possibly award-worthy role for himself, and now here we are, three years later, and what was amazing coming from a first-time filmmaker on a tiny budget is pretty ordinary coming from a major film star and a director steeped in the Tony Scott school of action filmmaking.